I can’t tell you how grateful I am to have found A Touch of Class Training. Franzi is truly one of the kindest, most giving person I have ever met. With her help, Neville was able to earn his Canine Good Citizen and Canine Good Citizen Advance titles and is on his way to become a therapy dog. With individual and group lessons, he learned basic obedience skills and good dog manners. I try to keep Franzi’s business card with me at all times because of how frequently Neville and I are stopped when in public and complimented on his manners. Additionally, Franzi helped Neville and I survive his *horrible* 1 year old fear period. Numerous times, during difficult situations and reactions, Franzi provided assistance and reassurance via messenger. She was able to not only provide advice on how to deal with the situation in the moment but how to minimize and prevent his stress reactions from occurring in the future. She provided corrections and information in the kindest way, always reassuring and validating my abilities, effort, and knowledge. As many dog owners know, a lot of dog training is actually human training 😂 She was just as patient with me as she was with Neville, providing positive corrections and reinforcements. The differences I see in Neville pre, and post training are immeasurable. I am also now able to understand his non-verbal communication, allowing me to be his advocate. We are forever grateful for A Touch of Class Training for not only helping us meet our obedience goals but strengthening our bond.